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Privacy Centre

The General Data Protection Regulation (GDPR) is a data privacy law that gives residents of the European Economic Area (“EEA”) more clarity and control over how their personal data is used. Personal data is anything that can directly or indirectly identify a person, such as a photo, name, bank details, medical information, computer IP address, and so on. This European-wide law replaces the 1995 Data Protection Directive 95/46/EC.

Learn more about how ten80 is complying with the GDPR in our Privacy Policy.

1. What does this mean for you and ten80?

ten80's Legal and Information Security and Privacy teams have carefully analysed applicable privacy laws and regulations and undertaken the necessary steps to ensure that ten80 is in compliance with their requirements.

We value our users’ privacy and their rights to control their personal data. Regardless of where you call home, you may close your account or request the deletion of all personal information we have about you at any time. However, we will only be following the requirements outlined by the GDPR for those living in the EEA. If you live elsewhere, we will be happy to consider your request to delete your data.

2. ten80 Data Processing Agreement (“DPA”)

To streamline GDPR compliance, ten80 has posted a Data Processing Agreement (“DPA”), governing the relationship between the Customer (as defined in the DPA, acting as a data controller or processor, as applicable) of personal data under European Data Protection Legislation; and ten80 (acting as a data processor or subprocessor, as applicable).

Unless otherwise agreed to in writing by you and ten80, to the extent ten80 processes any EU personal data for you as a controller (as defined by the General Data Protection Regulation (EU) 2016/679) in your role as a Customer, the Data Processing Agreement applies.

3. How do I submit a request?

Depending on where you are located, you may have certain rights with regard to your personal information. These rights may be limited, for example, if fulfilling a request would reveal personal information about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping (such as fraud prevention purposes or record retention requirements under applicable laws). In addition, we typically will not remove information you posted publicly or shared with others through or on the Service, as neither you nor ten80 can delete all copies of information that have been previously shared with others on the Service.

If you would like to request to close your account in our system, you can do so through the ten80 support function. In addition, you can access, correct, or delete your personal information by making updates to the information through your profile. You can also submit a request to us regarding your personal information by emailing [email protected]. Please note that if your information is deleted, then your account may become deactivated. If your account is deactivated or you ask to close your account, you will no longer be able to use the Service.

4. Additional resources

If you are likely to process EEA-based individuals’ personal data consider reviewing resources:

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